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Data protection

We take privacy. Yes we do.

Protecting your privacy when processing your personal information is important to us. By default, when you visit our website, our web servers store the IP address of your Internet service provider, the website from which you visit us, the websites you visit and the date and duration of the visit. This information is mandatory for the technical transfer of websites and secure server operation. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored in the course of the backup on our servers. Your data will only be used by us to process your request.

Your data will be treated confidentially. A passing on to third party does not take place.

Responsible body:
CytoSorbents Europe GmbH
Müggelseedamm 131
12587 Berlin
Tel .: + 49 30 654 99 145
datasecurity@cytosorbents.com

Personal data is data about you. These include your name, address and email address. You do not have to divulge any personal information in order to visit our website. In some cases we need your name and address as well as further information to offer you the desired service.

The same applies in the event that we supply you with information material on request or if we answer your inquiries. In these cases we will always point this out to you. In addition, we only store the data that you have transmitted to us automatically or voluntarily.

When you use one of our services, we usually only collect the data necessary to provide our service. We may ask you for more information, which is voluntary in nature. Whenever we process personal information, we do so to provide you with our service or to track our commercial goals.

Server log files
The site provider automatically collects and stores information in server log files that your browser automatically sends to us. These are:

  • Date and time of request
  • Name of the requested file
  • Page from which the file was requested
  • Access status (transfer file, file not found, etc.)
  • used web browser and operating system
  • full IP address of the requesting machine
  • transferred amount of data

There is no merge of this data with other data sources. The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website.

For reasons of technical security, in particular to ward off attacks on our web server, this data is stored by us for a short time. A conclusion to individual persons is not possible on the basis of this data. After seven days at the latest, the data is anonymised by shortening the IP address at the domain level, so that it is no longer possible to establish a link to the individual user. In anonymous form, the data is also processed for statistical purposes; a comparison with other databases or a transfer to third parties, even in excerpts, does not take place. Only in the context of our server statistics, which we publish every two years in our activity report, is a representation of the number of page views instead.

When you visit our website, we may store information on your computer in the form of cookies. Cookies are small files that are transferred from an Internet server to your browser and stored on its hard disk. Only the Internet Protocol address is stored here – no personal data. This information, which is stored in the cookies, allows you to automatically recognize yourself the next time you visit our website, which will facilitate your use. The legal basis for the use of cookies is the legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO.

Of course, you can also visit our website without accepting cookies. If you do not want your computer to be recognized the next time you visit, you can also refuse the use of cookies by changing the settings in your browser to “decline cookies”. The respective procedure can be found in the operating instructions of your respective browser.

If you refuse the use of cookies, however, it may come to restrictions in the use of some areas of our websites.

We use Google Analytics, a web analytics service provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter “Google”. Google Analytics uses so-called “cookies”, text files that are stored on your computer and thereby allow an analysis of the use of the website by you.

The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.
We use Google Analytics on our website with the addition “_gat._anonymizeIp”. In this case, your IP address will already be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised.

Google will use this information to evaluate your use of our site, to compile reports on the website activity for us, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.

Google does not claim to link your IP address to other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

Google also offers a deactivation add-on for the most popular browsers, giving you more control over what Google collects about the sites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no website visit information should be transmitted to Google Analytics. However, the Google Analytics Disable Add-on does not prevent information from being transmitted to us or any other web analytics services we may use. Further information on the installation of the browser add-on is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you visit our site via a mobile device (smartphone or tablet), you must instead click this link to prevent Google Analytics tracking within this website in the future. This is also possible as an alternative to the above browser add-on. Clicking on the link places an opt-out cookie in your browser that is valid only for that browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

If you’ve consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize your ads, Google will use your data with Google Analytics data to provide audience lists for Create cross-device remarketing. To do this, Google Analytics will initially track your Google-authenticated ID associated with your Google Account (that is, personally identifiable information) on our website. Afterwards, Google Analytics will temporarily link your ID with your Google Analytics data to optimize our audiences.

If you do not agree with that, you can do this by setting your account in the My Account section of your Google Account.

This website uses Google Tag Manager. The Tag Manager does not collect personal information. The tool triggers other tags, which may collect data.

Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. Google privacy policy about this tool can be found here: https://www.google.com/tagmanager/use-policy.html

On these pages we use Ajax. Google AJAX Search API is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. With this tool, an optimization of the loading speeds is achieved. For this, program libraries are called up by Google servers and Google’s CDN (Content Delivery Network) is used.

If you previously used jQuery on another page of the Google CDN, your browser will fall back on the cached copy. If this is not true, it requires downloading, with data coming from your browser to Google. Your data will be transmitted to the USA. For details, see the privacy policy of the provider HERE.

We use the provider YouTube to embed videos. The videos were embedded in the extended data protection mode. Like most websites, however, YouTube also uses cookies to collect information about visitors to its website. YouTube uses these to capture video statistics, prevent fraud, and improve usability. It will also connect to the Google DoubleClick network.

Starting the video could trigger more data processing. We have no influence on that. For more information about privacy at YouTube, please see their privacy policy at: http://www.youtube.com/t/privacy_at_youtube

This site uses so-called web fonts, which are provided by the Monotype GmbH (fonts.com or fast.fonts.net) for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to correctly display texts and fonts.

For this purpose, the browser you are using must connect to the servers of fonts.com. As a result, fonts.com learns that our website has been accessed via your IP address. The use of Fonts.com Web Fonts is in the interest of a consistent and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font will be used by your computer.
More information about these web fonts can be found at https://www.fonts.com/info/legal and in the Fonts.com privacy policy: https://www.fonts.com/info/legal/privacy/ and in the Privacy Policy of https://www.monotype.com/legal/privacy-policy/

For sending the newsletter we use the so-called double opt-in procedure, which means that we will only send you a newsletter by e-mail if you have explicitly confirmed to us that we should activate the newsletter service. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail.

When you sign up for our newsletter, we store your IP address and the date of registration. This storage alone serves to prove that a third party misuses their e-mail address in order to register you for the newsletter reception without your knowledge or authorization. If you no longer wish to receive newsletters from us later, you can object to them at any time without incurring any costs other than the transmission costs according to the basic rates.

We have taken technical and administrative precautions to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws.

Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data can not be misused by third parties. Our security measures are subject to a constant improvement process and our data protection statements are constantly being revised. Please make sure you have the latest version.

You have the right to information, correction, deletion or limitation of the processing of your stored data, a right of objection to the processing as well as a right to data portability and to a complaint in accordance with the requirements of data protection law.

Right to information:
You can ask us for information as to whether and to what extent we process your data.

Right to rectification:
If we process your data that is incomplete or incorrect, you can request its correction or completion from us at any time.

Right to cancellation:
You may request deletion of your data from us if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests. Please note that there may be reasons opposing an immediate deletion, e.g. in the case of legally regulated storage requirements.
Regardless of your right to cancellation, we will immediately and completely erase your data, unless there is a legal or legal duty of retention in this regard.

Right to restriction of processing:
You may require us to restrict the processing of your data if
– You deny the accuracy of the data for a period that allows us to verify the accuracy of the data.
– the processing of the data is unlawful, but you reject a deletion and instead require a restriction of data usage,
– we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
– You have objected to the processing of the data.

Right to data portability:
You may require us to provide you with the information you have provided to us in a structured, common and machine-readable format and that you may transfer that information to another person without hindrance, provided that
– we process these data based on a consent given or revocable by you or for the performance of a contract between us, and
– this processing is done using automated procedures.
If technically feasible, you may require us to transfer your data directly to another person in charge.

Right to object:
If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to a profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims. You can object to the processing of your data for the purpose of direct mail at any time without stating reasons.

Right of appeal:
If you believe that we violate German or European data protection laws when processing your data, we ask you to contact us to clarify questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective State Office for Data Protection Supervision.

If you want to assert one of the mentioned rights against us, please contact our data protection officer. If in doubt, we may request additional information to confirm your identity.

We reserve the right to change our privacy policy if necessary due to new technology. Please make sure you have the latest version. If any fundamental changes are made to this privacy policy, we will post it on our website.

All interested parties and visitors of our website reach us in privacy issues at:

Mr. Richard Söldner
Project 29 GmbH & Co. KG
East lane 14
93047 Regensburg
Tel .: 0941 2986930
Fax: 0941 29869316
E-Mail: rs@projekt29.de
Internet: www.projekt29.de

Help us direct you to the right information by selecting the option that best describes you:

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You are trying to enter our US website with a non-US IP address.

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You are trying to enter our international website with a US IP address.

This website is only for healthcare professionals outside the USA.

* I am aware that the content provided on this website is in accordance with the European CE label of CytoSorb and that the CytoSorb device has neither been cleared or approved by the FDA.

This website is only for healthcare professionals outside the USA.

Help us direct you to the right information by selecting the option that best describes you: